Our Return Policy is that all customers who order Full Spectrum Hemp products directly from this website are entitled for a 100 percent, 30-day, money-back guarantee on their initial product order.

If for any reason your dissatisfied with any Full Spectrum Hemp, he/she may return that product to the Company within thirty (30) days for replacement, exchange, or full refund of the purchase price (excluding shipping).

Full Spectrum Hemp will accept product returns and provide you with an exchange, refund or repair where:

    1. The product is faulty or is not of acceptable quality, or
    2. Significantly different to those shown or described to you, or
    3. The product is not fit for its intended purpose, or
    4. The product is unsafe, and
    5. You can present your Full Spectrum Hemp register receipt, online tax invoice or other adequate proof of purchase.

Full Spectrum Hemp reserves the right not to offer an exchange, refund or repair where the item fault is a result of misuse or neglect.

Even though great care is taken in the shipping process, if your item/s arrives damaged, please contact our Customer Service Team on to assess the damage and to work out a solution. You may be requested to provide of photograph of your item/s and /or delivery package to aid a speedy resolution.

If you’re returning a product due to a defect or an error made by us, please contact our office at
EU Office  +44 208 077 3289
US OFFICE 833-355-4325